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Responsible Gaming
Buran Casino operates under two Curaçao licences: number 8048/JAZ issued by Antillephone N.V. and a licence from the Curaçao Gaming Control Board.
Gamble responsibly
Online gambling involves financial risk, and there is no guaranteed way to win. Casino games are based on chance, and previous results do not predict future results. A win does not mean that another win is due, while a loss cannot be recovered by continuing to play. Do not chase losses, borrow money to gamble or use funds needed for essentials such as rent, bills, food or school expenses.
Before you play, decide how much time and money you can afford to spend. Treat that amount as an entertainment expense and stop when your limit is reached. It can help to make a plan before signing in, rather than making decisions while excited, frustrated or under pressure. Keep gambling separate from other spending and regularly review whether it remains affordable and enjoyable.
- Only gamble with money you can afford to lose.
- Set a spending limit before you start and keep to it.
- Set a time limit and take regular breaks from play.
- Never gamble when you are upset, tired, intoxicated or trying to escape a problem.
- Do not chase losses or increase stakes to try to recover money.
- Do not borrow money, sell possessions or use credit to gamble.
- Keep your gambling account and payment methods secure.
- Talk to someone you trust if gambling is becoming difficult to control.
You must meet the applicable legal age requirement to use gambling services. Do not allow children or other unauthorised people to access your account. Keep your login details private, use appropriate device security and log out when you finish playing, particularly on shared devices.
Safer gambling tools and account options
Buran Casino may provide account features designed to help you manage your gambling. Depending on the services available to you, these may include deposit limits, loss or wagering limits, session reminders, reality checks, temporary time-outs and account self-exclusion. These features are intended to support informed decisions and should be used before gambling becomes difficult to manage.
Setting limits
A limit can help you control the amount of money or time you spend. Choose an amount that fits comfortably within your budget and consider setting a lower limit than the maximum available. A limit is not a guarantee that you will win or avoid harm, so it should be used together with a personal budget and regular breaks. If a limit is reached, do not try to work around it by opening another account or using another payment method.
Taking a break
If you feel distracted by gambling, are spending more than planned or simply want time away, consider a temporary break. During a break, avoid gambling through other websites or accounts. Removing gambling applications, blocking promotional messages and asking a trusted person to support your decision may also help.
Self-exclusion
Self-exclusion is a stronger restriction that prevents or limits access to gambling for a chosen period or until further notice, subject to the applicable process. If you request self-exclusion, provide accurate information and do not attempt to create a new account or access services through another person. Self-exclusion is an important protective step, but it may not address every cause of gambling harm. Independent counselling and practical financial support can provide additional help.
To ask about available limits, breaks or self-exclusion, use the account or support options made available on the website. We will handle requests in accordance with applicable requirements and our relevant procedures. Restrictions may affect access to your account and services, so read the information provided before confirming a request.
Recognising gambling harm
Gambling harm can develop gradually and may affect people in different ways. You do not need to wait until a problem becomes severe before asking for help. Consider taking action if you notice that gambling is taking more time or money than intended, or if you feel unable to stop.
- Thinking about gambling frequently or feeling restless when you cannot gamble.
- Increasing the amount or frequency of gambling to achieve the same excitement.
- Trying repeatedly to win back money that has been lost.
- Hiding gambling activity, losses or account information from family or friends.
- Missing work, study, appointments or important responsibilities because of gambling.
- Feeling anxious, guilty, irritable, low or distressed after gambling.
- Using gambling to cope with stress, loneliness, boredom or other difficult feelings.
- Having arguments or relationship problems connected with gambling.
- Experiencing financial pressure, unpaid bills or requests to borrow money.
- Attempting to stop or cut back but finding that you cannot do so.
If any of these signs sound familiar, stop gambling and seek support. A trusted friend, family member, doctor, counsellor or financial counsellor may be able to help you make a plan. You can also use independent gambling support services available in Australia. These services can provide confidential information, counselling and practical guidance, and you do not have to manage the situation alone.
If gambling is affecting another person in your household, you can also seek support for yourself. Set clear boundaries around money, avoid covering up losses and consider discussing account safeguards with a qualified support service. If you believe someone is at immediate risk of harm, contact emergency services or an appropriate crisis support service in your area.
Our approach and getting help
We aim to present gambling as entertainment and to provide information that supports safer choices. We do not represent gambling as a way to earn income, guarantee results or suggest that losses can be recovered through further play. Promotional communications and account activity may be subject to applicable responsible gambling requirements. You should read the information shown with any offer and only participate if it remains consistent with your personal limits.
If you are concerned about your gambling, contact us through the support channel available on the Buran Casino website and ask about account restrictions, a time-out or self-exclusion. Do not continue gambling while waiting for help. You may also choose to block access to gambling websites and applications, remove stored payment details, review bank account safeguards and ask someone you trust to help monitor your spending.
Independent help is available to people in Australia affected by gambling, including players, family members and friends. Search for a recognised Australian gambling support service or speak with a qualified health or financial professional. Independent services can help with urges to gamble, financial concerns, relationship impacts and strategies for recovery. Buran Casino cannot provide medical, psychological, legal or financial advice, so professional support should be considered where appropriate.
This page provides general information only and is not a substitute for professional advice. Responsible gambling is a shared effort, but you remain responsible for making choices that fit your circumstances. If gambling no longer feels safe or manageable, the most important step is to stop and seek help as soon as possible.