Plus 1 Bonus Crab prize
Buran Casino Loyalty Program: How Points and Rewards Work
Buran Casino operates under two Curaçao licences: number 8048/JAZ issued by Antillephone N.V. and a licence from the Curaçao Gaming Control Board.
How the loyalty program starts and what you need to do
There is no separate sign-up form for the loyalty programme. Your enrolment begins automatically with your first wager at Buran Casino AU. From there, your eligible play contributes towards the programme and helps you progress through its five levels: Cadet, Lieutenant, Commander, Captain and Marshal.
The important detail is the game type. Loyalty points are earned on video pokies only. Other games do not earn points, so a table-game session or a live blackjack wager will not add to your loyalty balance. Honestly, this is the part most people skip when they compare rewards schemes: always check which wagers count before chasing a higher level.
- Enrolment is automatic after your first wager.
- There are five levels: Cadet, Lieutenant, Commander, Captain and Marshal.
- Only video pokies generate loyalty points.
- Points can be exchanged for bonus credit.
- The programme also connects with selected tournament rewards and higher-tier account benefits.
Your game choice affects your points
Pokies are the qualifying route for loyalty points. Live games, table games and other categories do not earn points under the programme.
How many points you earn and what they are worth
The standard earning rate is one loyalty point for every $100 wagered on video pokies. Once you have collected points, the exchange rate is 100 loyalty points for $1 in bonus credit. That gives you a straightforward way to estimate the value of eligible play.
| Eligible play | Points earned | Exchange rate | Result |
|---|---|---|---|
| $100 wagered on video pokies | 1 point | 100 points = $1 bonus credit | Contributes towards a future credit |
| $1,000 wagered on video pokies | 10 points | 100 points = $1 bonus credit | Counts towards the programme balance |
| $10,000 wagered on video pokies | 100 points | 100 points = $1 bonus credit | $1 bonus credit |
These are turnover examples, not a promise of profit. Wagering $10,000 does not mean you spend $10,000 from your pocket, because the same funds can be wagered more than once. It does mean the qualifying video-pokie wagers add up to $10,000 in total.
A Level 2 wager-to-point ratio of 95:1 is also part of the programme information. The standard points description remains one point per $100 wagered on video pokies, so your account’s displayed progress is the practical reference when you are tracking points.
The five loyalty levels and what changes as you move up
The programme uses a five-step structure: Cadet, Lieutenant, Commander, Captain and Marshal. Moving up can unlock better point exchange rates, higher withdrawal limits, cashback offers and access to a personal manager from the upper levels.
| Level | Daily limit | Monthly limit | Other listed benefits |
|---|---|---|---|
| Cadet | $800 | $10,500 | Starting level |
| Lieutenant | $800 | $16,000 | Higher monthly limit |
| Commander | $1,200 | $20,000 | Higher daily and monthly limits |
| Captain | $1,600 | $24,000 | Higher daily and monthly limits |
| Marshal | $2,500 | $35,000 | Highest listed AUD limits |
The withdrawal figures are account-level benefits attached to the loyalty tiers. They sit alongside the normal withdrawal rules, including a maximum of three pending withdrawals and a maximum of $5,000 per transaction. The finance department processes withdrawal requests within three business days of the request or after a previous withdrawal has been paid.
Higher levels can also bring better point exchange rates, dedicated cashback offers and a personal manager from the upper tiers. These rewards are designed to make regular qualifying play more useful over time, but the value depends on how often you play and which benefits apply to your level.
What you can play while building loyalty points
The casino offers more than 13,000 titles from over 120 providers, with pokies, jackpot pokies, Megaways, bonus-buy games, instant-win titles and bingo-themed pokies among the available categories. For loyalty purposes, video pokies are the key category because they are the games that earn points.
Named video-pokie choices include Book of Dead, Majestic King, Urban Lady, Monkey Sevens, Sugar Rush, Sweet Bonanza, Gates of Olympus, Wanted Dead or a Wild and Bigger Bass Bonanza. Demo mode is available for most games, which can help you understand a game before using real money.
The broader library also includes roulette, blackjack, baccarat, poker, Sic Bo, live casino shows, live roulette, live blackjack and scratch games. Those categories can still be part of your entertainment, but they do not generate loyalty points under the stated programme rules.
Choose qualifying games when points are your priority
If you are playing mainly to build your loyalty balance, stick with video pokies and keep an eye on the points shown in your account. A mixed session across live and table games will not all count towards your progress.
Australian players should also remember that NetEnt games are restricted for Australian users. The available library still includes many other pokie categories and titles, while the loyalty rule remains the same: video pokies are the qualifying games.
Tournaments add another way to collect rewards
Buran Casino runs slot tournaments and live casino tournaments alongside its regular promotions. Large network tournaments are hosted by NetEnt and Yggdrasil, while proprietary tournaments award loyalty points rather than cash.
That makes tournaments relevant to the loyalty programme even when you are not simply converting qualifying wagers into points. Check the event rules before taking part, especially if your aim is to collect points rather than chase a tournament result.
- Slot tournaments can add a competitive option for pokie players.
- Live casino tournaments are available alongside slot events.
- Large network events are hosted by NetEnt and Yggdrasil.
- Proprietary tournaments award loyalty points instead of cash prizes.
How loyalty rewards fit with bonus play
Loyalty points and promotional offers are separate parts of the account experience. You may see a Deposit Bonus, Free Spins No Deposit or another promotion alongside your loyalty progress, but each offer has its own terms. The welcome promotion, for example, has a 35× wagering requirement on the deposit plus bonus and a 10-day wagering window.
If you use a promotion while playing qualifying video pokies, keep the two calculations separate: one tracks promotional wagering and the other tracks eligible loyalty play. Bonus terms can include contribution rules, maximum bets and expiry dates, so do not assume that every promotional wager produces the same loyalty result.
| Game category | Contribution to wagering |
|---|---|
| Pokies | 100% |
| Keno | 100% |
| Scratch cards | 100% |
| Video poker | 10% |
| Live games | 10% |
| Other card games | 10% |
| Table games | 10% |
| Bingo and jackpot games | 0% |
This contribution table concerns promotional wagering, not the loyalty-point earning rule. In simple terms, pokies contribute fully to the bonus rollover and are also the game category used to earn loyalty points.
A simple way to make the programme work for you
- Register and place your first wagerCreate an account with a username, password and valid email address, accept the site terms, then place your first wager. This activates automatic enrolment in the loyalty programme.
- Pick video pokies for eligible playUse video pokies when you want your wagers to contribute towards loyalty points. Other game categories do not earn points.
- Track the total qualifying turnoverUse the one point per $100 wagered rate as a guide. For example, $1,000 in eligible video-pokie wagers works out to 10 points.
- Watch your level and available benefitsYour account level can affect point exchange rates, withdrawal limits, cashback offers and access to a personal manager from upper levels.
- Exchange points when you are readyThe standard conversion is 100 loyalty points for $1 in bonus credit. Review the account balance and any applicable terms before exchanging.
Points should not change your budget
Treat loyalty rewards as an extra feature, not a reason to wager more than planned. Gambling uses real money, and points do not remove the risk of losing.
The casino also provides responsible-gambling information, management advice, support-organisation links and a quiz. Self-exclusion is available by contacting the support team. If play stops feeling like entertainment, take a break and use the available support options.
Support for account and loyalty questions
Live chat is available 24/7 in English, with an average response time of two minutes. Email support and an FAQ help centre are also available if you need help with points, your level, bonus credit or account access.
The casino supports AUD accounts, and the loyalty programme is available as part of the wider player account. When asking about a reward, include the game category, wager amount and account level involved. That gives support a clear starting point for checking the relevant activity.
FAQ
Loyalty Program questions
When do I join the Buran Casino loyalty programme?
Enrolment is automatic when you place your first wager. There is no separate loyalty sign-up step.
Which games earn loyalty points?
Video pokies earn points at one point per $100 wagered. Other games do not earn loyalty points.
How much are 100 loyalty points worth?
The stated exchange rate is 100 loyalty points for $1 in bonus credit.
What are the five loyalty levels?
The levels are Cadet, Lieutenant, Commander, Captain and Marshal.
Can loyalty rewards affect withdrawal limits?
Higher loyalty levels include higher withdrawal limits. The listed AUD limits range from $800 daily and $10,500 monthly at Cadet to $2,500 daily and $35,000 monthly at Marshal.
Do tournaments award loyalty points?
Proprietary tournaments award loyalty points. The casino also runs slot and live casino tournaments, including large network events hosted by NetEnt and Yggdrasil.
Can I use live casino games to earn loyalty points?
Live casino games do not earn loyalty points under the programme rules. Video pokies are the eligible game category.
How can I ask about my points or level?
Use the 24/7 English live chat, email support or the FAQ help centre. Live chat has an average response time of two minutes.